Shopping Agent Comparison

There have been attempts at an agent comparison before, but it has never been as complete or detailed as this; this is the ultimate agent comparison.

This agent comparison takes into account your country to reflect accurate shipping prices, displays the market share (for the first time), thanks to our deep understanding of the scene, and it includes a lot of details from the number of QC pics, to the working hours and app support.

Compare two agents side by side

As we're starting to build out this this comparison, we have to take the agents words for a lot of facts. We know fully well, that agents will not always tell the truth, especially when confronted with their competitors.

But we only want the truth. If you notice something that's incorrect, we beg you to let us know. Please include a way for us to get back to you and attach proof via an imgur link.

Comparison Table

	CnFansrecommended	KakoBuy	MuleBuy	LoveGoBuy	PonyBuy	AllChinaBuy	HooBuy	Superbuy	Cssbuy	KameyMall	EastMallBuy	HubbuyCN	OopBuy	SifuBuy
Market
Market Share	27%	14%	4%	0%	0%	7%	2%	6%	3%	0%	0%	1%	4%	0%
Item Selection
Unrestricted
Payments
Payment Methods	blik, idea, payu, pix, google pay, apple pay, p24, skrill, mybank, klarna, coinpay, alipay	google pay, apple pay, credit cards	paypal, credit card, alipay, bpi, skrill, wise, bank transfer	paypal, credit card	paypal, credit card	bank transfer, credit card, google pay, apple pay, blik, ideal, bancontact, payu, eps, bancomatpay, skrill, wechat pay	credit card, apple pay, google pay, alipay, ideal, sofort, sepa, blik, mybank, eps, kakao, pay, pix	wise, bank transfer, bitcoin, alipay	credit card, cryptocurrencies, apple pay, google pay, pix, sofortüberweisung, ideal, wise, paypal f&f, alipay, banco do brasil, payconiq, mybank, payu, sepa, picpay, boleto	paypal, apg, alipay, wechat	paypal, stripe, payssion, alipay, pix	paypal, stripe, payssion	paypal	paypal, bank transfer, credit card
Protected Payment Method
Warehouse
Refund Policy	No reason to return or exchange within 5 days，5CNY processing fee	14 days. Only the first return each month is free, then a handling fee is charged.	Always	5 days after arrival for uncustomized items. Then the seller has to accept.		5 days after arrival for uncustomized items. Then the seller has to accept. Only the first return each month is free, then a handling fee is charged.	Always	Up to the seller	Orders can be refunded as long as the seller accepts the refund. We can ask the seller ourselves, or you can supply us with a proof of the seller confirmation. Taobao/1688 orders are default 7 days after arrival. Refund costs the price to return the items, typically 12 RMB.		Always before 7 days, then the seller might negotiate a partial refund.	Always	Always	5 days
Free Storage Period	60	180		60	60	90	90	90	90	90	90	90	90	90
Warehouse Transfer (in/out)
QC Pics
Free included QC pics	6 HD	7 HD	4 HD	5 HD	6 HD	3 HD	6 HD	3 SD		6 SD	2 SD	3 HD	6 HD	6 HD
Extra QC Pics	¥1	¥1	¥5	¥1	¥1	¥2	¥1	¥2	¥2	¥2	¥2	¥0	¥1	¥2
Shipping
Customs Insurance	free insurance for EUR-tax free Line, non-eu: 3% item + shipping price. Insurance supports compensation for the freight and product value	3% of item + shipping					3%		3%				3% of item + shipping	free
Rehearsal Packaging Fee		¥15	¥20		¥20	¥20		¥20	¥20	¥20				¥20
Shipping														Shipping Calculator not available
Welcome Bonus Avg.		11%		14%	10%	10%	11%	9%		10%	12%	11%		10%
Response Times
Ordering (h)	2	2	24	24	6	6	48	6	24	48	24	24	24	3
QC Pics (h)	12	2	48	24	6	24	24	24	3	48		24		6
Shipping (h)	12	2	72	24	24	48	72	48	24	48		24		24
Total Handling Time (h)	26	6	144	72	36	78	144	78	51	144	Partial	72	Partial	33
Customer Service
Customer Service Hours	9:00 - 22:00	8:00 - 17:00	9:00 - 18:00	8:30 - 18:30	9:30 - 18:00	9:00 - 18:00	9:00 - 19:00	9:00 - 18:00	9:00 - 21:00	9:00 - 18:00	9:00 - 24:00	9:00 - 18:30	9:00 - 18:30	9:30 - 22:00
Customer Service Days	Mon-Sun	Mon-Sun		Mon-Sun	Mon-Sun			Mon-Sun	Mon-Sun	Mon-Sat				Mon-Sun
Usability
Mobile Website
Official Apps
Benefits
Loyalty Program	credit for redeem free products			VIP program up to 6%		VIP level up to level 7. 10% shipping discount, 20% qc pic discount, $1 for your birthday.		The user could check their account level detail. More related to shipping freight discount.	Parcels can be marked as "received" and the user would be rewarded with points (1 yuan spent = 1 point). Users can upgrade their account up to VIP. The service fees are reduced from 6% up until 1%. Additionally, we run many events which make the upgrades easier, such as inviting people to register.		we will add more VIP service for users, birthday shipping coupon, priority service respond, priority purchasing, priority packing etc		1% GMV of items besides affiliate bonus\top-up monthly\signup bonus	For now it's only VIP system:< but we will add more by the time being
In your own words, what makes you stand out?	129USD sign up coupon Free insurance for EUR 10% coupons no threshold Currently the largest agent with the most complete w...	Our shipping cheapest and shipping coupons $300, plus $15 no threshold shipping coupon from creators, also our service is very good. Kako...	No brand restrictions (bringing you a vast array of products to choose from), fast order processing time (less than 24 hours from order p...	Years of experience in international express professional services, procurement teams in Putian / Guangzhou China, purchase within 24 hou...	Ponybuy is a global professional purchasing platform that relies on our international logistics partners with 20 years of experience to e...	We have the fastest order processing and shipping speed and good customer service.	Continuously improving our services to support users for many years to come.	The agent which could provide the most stable service in the market.	We have been around for over 12 years.	We can provide everyone with high-quality, fast, secure, and affordable logistics services.	Our aim is to provide the best service to users, we won’t be the cheapest agent but we will work hard to be the best service agent, this ...	Our platform is committed to providing customers with fast and efficient service. After customers submit a waybill on the same day, we gu...	Value customers' requirements, it's our first thing instead of profit; We hope to provide shopping service for user ten years and ...	open and clear, best service attitude and discord atmosphere, listening to every feedback and are not afraid of admitting mistake & co...
Links
Discord Link	discord.gg/HaRUEsFhd3	discord.gg/kakobuy	discord.gg/eqVScZqxpp	discord.gg/f5J4G3Rk2R	discord.gg/zQ5VkNM6	discord.gg/allchinabuy	discord.gg/hoobuyofficial	discord.gg/aq6k7zeZUy	discord.gg/cssbuy	discord.gg/b7SNUUUkJe	discord.gg/embuy	discord.com/invite/S7cfxbJWwH	discord.gg/8vJTDD7Y	discord.gg/eg3ZRjC9x3
Sign-up	Create a CnFans account	Create a Kakobuy account	Create a MuleBuy account	Create a lovegobuy account	Create a PonyBuy account	Create a AllChinaBuy account	Create a HooBuy account	Create a Superbuy account	Create a Cssbuy account	Create a KameyMall account	Create a EastMallBuy account	Create a HubbuyCN account	Create a oopbuy account	Create a SifuBuy account